Pre-order · delivered by 15 December

Father Christmas. By the fire. Saying their name.

A personalised video with their name said right, their good deed and their wish. Delivered by 15 December.

Videos are AI-generated. A human elf checks every one.

Pre-order the Magic bundle — £16.99 early bird

Early bird ends Sun 15 Nov · Nice List Promise: love it or your money back

Illustrated Father Christmas in a green armchair, reading a letter beside a lit fire
By the fire · about a minute · no photos of your child

Sample

He looks up, and says their name.

Sample clip slot

Sample clip slot. Made with AI. The Oliver film plays here.

Fictional name, Oliver, 7. Videos are AI-generated.

The Magic bundle

What you get

  • Their own video from Father Christmas

    About a minute by the fire. He says their name, their good deed and their wish, and who it's from.

  • A letter from Santa

    Printable, to match the video.

  • Nice List certificate

    With their name on it.

  • Christmas Eve sleigh video

    “I'm on my way, Oliver!” Named in the bundle. Voice only: Santa from behind, no lip-sync.

The single video is the fireside film, plus a generic sleigh clip.

Scenes

Choose the scene

Fireside first. That's the film we make today.

Illustrated fireside with Father Christmas reading a letter

Ready now

By the fire

The personalised film. Ready now.

Illustrated empty workshop bench with wooden toys and a lantern

Late November

In the workshop

Coming late November. Tick the box on the order form and we'll email you to choose; otherwise you get the fireside.

Illustrated sleigh over snowy rooftops, Father Christmas seen from behind

Christmas Eve

On the sleigh

Your Christmas Eve clip, in the Magic bundle. The named one is voice only.

Pricing

Pay now. Video by 15 December.

Early bird £16.99 until Sun 15 Nov 2026, then £19.99. Order by Sat 12 Dec for delivery by Tue 15 Dec.

Sibling and rush are on every checkout. The named sleigh is on the single video only.

Sibling +£11.99

Up to 4 extra children. The full Magic bundle for each. On every checkout.

Rush +£4.99

Within 48 hours, on every checkout. Needed after Sat 12 Dec. Last rush order Fri 18 Dec.

Named sleigh +£4.99

On the single-video checkout only. Both bundles already include it. Voice only.

Before you pay

Child's details are collected on the order form after payment, never on the card page. We delete them by 6 January 2027.

Sibling (up to 4) and rush are picked on all three checkouts. The named sleigh is on the single video only. A child's name never sits on the card page. Preview the order form

Pre-order

How it works

  1. Pick and pay

    30 seconds. Tick any extras in the same checkout. Stripe takes the card. We never see it.

  2. Tell us about them

    2 minutes. First name and how to say it, age, one good deed, one wish, and who it's from.

  3. We make it

    A human elf checks every video before it's sent.

  4. It lands in your inbox

    By 15 Dec. Order by 12 Dec, or add rush.

Refunds

The Nice List Promise

Love it, or your money back.

  • Wrong name or pronunciation: free remake within 24 hours.
  • Still not right: full refund within 7 days of delivery. Just reply to the email.
  • Changed your mind before we've made it: full refund.
  • Not with you by 15 Dec, or within 48 hours on rush: full refund, and you keep the video.

FAQ

Questions

How is it made?

Father Christmas is an original AI character with an original AI voice. Not an actor, and not a copy of anyone. We add your child's details to his script, make the voice, and lip-sync it to our fireside film. A real person watches every video before it's sent. Videos are AI-generated.

Will he say the name right?

Yes. You tell us how it's said (“Saoirse = SEER-sha”). If it's still wrong, we remake it free within 24 hours.

Do you need a photo of my child?

No. No photos, no surnames, no school. Just a first name and a few details.

What happens to my child's details?

We use them only to make the video. They're never used for ads or to train AI. We collect them on the order form after payment, never on the card page. We delete your child's details and the video files by 6 January 2027, so download your video to keep it. Full notice below.

Can grandparents order?

Yes. You tick a box to confirm the parent is happy for you to share the details. We send the video to you to pass on.

What if I'm not happy?

The Nice List Promise: we remake it, then refund you. Wrong name: free remake within 24 hours. Still not right: full refund within 7 days of delivery.

Will Santa promise a present?

Only if you tell us it's definitely under the tree. Otherwise he'll say he'll “see what the elves can do”.

Can I share it?

Yes. It's yours. Play it on the TV, or send it to family.

When does it arrive?

Pay now. Order by Sat 12 Dec and it arrives by Tue 15 Dec. Pre-orders go out in batches from 1 Dec. From 13 to 18 Dec it's rush only, within 48 hours.

Privacy

Your child's details

We collect a child's details only on the order form, after you've paid. They never go into the payment. We delete them, and the video files, by 6 January 2027.

Who we are

Neil Carroll trading as Santa Says My Name, [geographic address], [email]. We are the data controller.

What we collect

From you, the buyer: your name, email and order details. Stripe handles card payments; we never see your card. About your child, only what you type on the order form: first name and how to say it, age, one good deed, one wish, a short personal message, and who it's from and where they live (town or country only). We never ask for photos, surnames, schools or addresses.

Why

To make and deliver the video you've ordered. Lawful basis: contract with you.

Who helps us

Stripe (payments), Tally (order form), ElevenLabs (voice), sync.so (lip-sync), our email provider and our file host. They act for us under contract. Some are in the US, under UK transfer safeguards.

What we don't do

No ads from this data, no selling, no AI training on your child's details, and no tracking on the page where the video plays.

How long

Your child's details and the video files are deleted by 6 January 2027. We keep a basic order record (your name, email, amount) for 6 years for tax.

Your rights

Ask to see, correct or delete your data at any time by emailing [email]. You can complain to the ICO (ico.org.uk).

Their name. By the fire. Before Christmas.

Pre-order now — £16.99 early bird

Not ready? Get the free “Santa's on his way” video

Email only. No child details. Videos are AI-generated.